Zero-Waste Gift Card
Zero-Waste Gift Card
What is a zero-waste gift card? This is a digital (paperless) gift card that has a unique code. This code is sent via email. You may choose whether this is sent to you or directly to the gift recipient. You customise the names and personal message (up to 80 characters) during checkout
How to Use Purchasing this digital gift card creates a unique code that is sent by email. You may choose to either send this directly to the recipient or to yourself. The gift card recipient then enters this code at the checkout to subtract the value of the gift card from their total purchase
What can gift recipients buy with a digital gift card? Gift cards can be used for any order of physical, digital, or service products. Gift cards can't be used for subscription products. A custom value for a digital gift card is not available— please select the value from the drop-down menu above. It is not possible to add further value to a gift card (“top-ups” are not available)
Can I set a specific time to send the email to the recipient?
Customers who want to send the email to the recipient at a later date should select the “Email to You” delivery option at checkout. They can then forward the email or pdf document at the desired time
Can recipients use less than the full value of their gift card?
When using a gift card, the full value of the gift card is always applied. It isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.
Does a digital gift card code have an expiry date?
No. This gift card code never expires
Do I have to pay shipping costs if I only buy a digital gift card?
Our gift cards have no additional processing or shipping fees
Where can the digital gift card recipient use their code?
This digital gift card is only redeemable online at our official website honeybeecandles.co.uk
How does the recipient check their balance?
The recipient will receive an initial email with the gift card balance. After entering the gift card code at checkout, they'll see the remaining balance if there is any
What do I do if I have bought a digital gift card but I have lost the code?
If a you are the customer that purchased the digital gift card and you have lost the gift card code, please email us and we will resend the gift email notification
Do sale pricing and discounts apply to purchasing gift cards?
Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts will apply to orders made using a gift card.
Can I ask for a refund for a gift card?
Digital gift cards are not redeemable for cash, except as required by law. You may cancel or refund unused gifts cards— following our Returns Policy. Partially used gift cards can't be refunded
Can I ask for a refund for purchases made with a gift card?
Following the deadlines set out according to our Returns Policy, once we agree to a refund regarding a purchase made with a gift card, we will update the refunded value to the gift card's balance (not including any postage fees)
Can I buy more than 1 digital gift card in one order?
No. Buy selecting “Purchase”, you will be taken straight to a secure checkout
Can recipients split an order between a gift card and a credit card?
Yes. If their order total exceeds the value remaining on their gift card then they can pay the balance using standard payment methods
Can recipients use more than one gift card on an order?
Yes. Recipients may choose to apply multiple gift card codes to an order